Privacy Policy 

1. Introduction

Ecosense Environmental Technology Sdn. Bhd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myecogrp.com, and describes the rights and choices available to you regarding your personal data. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register or create an account on our website

• Place an order for our products

• Subscribe to our newsletter

• Contact us via email or through our contact forms

This information may include your name, email address, postal address, phone number, and payment information.

2.2 Non-Personal Information

We may also collect non-personal information about you automatically when you visit our website, including:

• Your IP address

• Browser type and version

• Operating system

• Referring website

• Pages you view on our website

• Dates and times you access our website

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Provide customer support

• Improve our website and products

• Send you promotional materials and newsletters (if you have opted in)

• Respond to your inquiries and communicate with you

• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our website may not function properly.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information

• The right to correct or update your personal information

• The right to delete your personal information

• The right to object to or restrict the processing of your personal information

• The right to data portability

• The right to withdraw consent (if applicable)

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ecosense Environmental Technology Sdn. Bhd.

89, Jalan Tampoi, Kawasan Perindustrian Tampoi, 81200 Johor Bahru, Johor.

service@myecogrp.com

Effective Date: 2024/07/18